Our world has been fundamentally re-shaped by the convergence of social, mobile, and cloud. And the disruption just keeps coming, thanks to new forces like big data, location, and communities. These shifts are profoundly affecting customer behavior. And they are changing how we must behave as companies.
The good news is that the same technologies that influence customers and change their expectations are unlocking a tremendous opportunity for you to re-imagine the way you connect with everyone who touches your brand and connect to customers in a deeper, more meaningful way. To hit home with your marketing message. To grow your sales pipeline. To increase customer satisfaction and loyalty. You need to responsive, available, relevant and accessible. This is what it means to be a customer company.

Zensar your Digital Transformation Partner can help you to become a customer company!
Here are some of Salesforce.com service offerings which will help you in your journey to become truly a customer company!

  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
  • Community Cloud
  • Analytics Cloud

Our Full implementation is handled as a project where we gather customers’ needs and do an implementation that is customized to their needs. Quick Start implementations have a fixed scope, mainly due to the fact that they are designed to be completed in a short time frame.
Depending on the Salesforce Edition, number of licenses and the extent of customizations needed, Zensar consultants can suggest the best path for you with -

  • A Proprietary framework (Z Framework) for quality delivery execution.
  • Promises an outcome based delivery engagement experience.
  • Multi-skilled consultants have a holistic experience of the CRM ecosystems.
  • Expertise in business transformation processes like CPQ, billing, field services.

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