• Customized digital solution for Customer Engagement
Success Stories - Customized Chatbot and Application for instantaneous assistance to Customers
A digital channel to enable change requests, track issues and query resolution, amongst other features to dynamically and intelligently engage with the customers leading to reduced response time and enhanced customer satisfaction.
The Result –  1. High Response time; 2. Increased Digital Adoption by 10%-20% 3. Reduction in Op Ex by 10%

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